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Job Details

Senior Learning Design Professional - IT Learning Strategies remote virtual home office

Company name
Humana Inc.

Newport, RI, United States

Employment Type

It, Work At Home, Design, Education

Posted on
May 16, 2022

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The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.


The Senior Learning Design Professional analyzes the needs of our Information Technology teams and prescribes interventions to close education and performance gaps. If there are training gaps, the Senior Learning Design Professional designs and develops the training solutions and evaluates the outcomes.

Key responsibilities:

Uses consultative skills to conduct an in-depth needs analysis with clients to identify gaps and determine whether learning solutions are appropriate.

Builds strong relationships with business partners and other internal support teams.

Collaborates with subject matter experts to gather information and get input and feedback on approach and content.

Writes effective learning objectives and performance assessments to measure training effectiveness.

Ensures course materials are current and relevant to training needs.

Tracks and analyzes the training program's effectiveness by examining learners' satisfaction levels, proficiency testing, and job performance improvement.

Plans, organizes, designs, and develops training curriculum, eLearning, video, curriculum, job aids and programs to meet specific training needs.

Begins to influence the department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for the project, and performs work without direction.

Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

Bachelor's degree, certificates in Instructional Design or Education or 5 years of related experience

Proficiency in Adobe Captivate, Articulate Storyline or similar eLearning development tools

Progressive business experience with a focus on best practices in learning design, strategies, and adult learning theories

Prior experience creating eLearning and virtual instructor-led training

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Strong communication, organization, and customer service skills

Preferred Qualifications

Master's Degree in Instructional Design, Education, Human Resources, Organizational Design, Technology or related field

Prior experience in Information Technology, understanding 'tech speak' or quickly learning technology

Prior experience using a Learning Management System, preferably Cornerstone on Demand

Prior demonstrated capability in leading projects and/or teams

Additional Information:

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements

WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

**This position will require 10% travel.



Scheduled Weekly Hours


Company info

Humana Inc.
Website :

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